Returns & Exchanges

At DsSupplies, we stand behind the quality of our products and offer a 30-day return window for items in their original, unused condition. Whether you need an exchange or a full refund, our goal is to ensure your complete satisfaction with every purchase.

1

Initiate Your Request

Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA).

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund or exchange within 5 to 7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing